![]() Let us know that you would like a refund, with a clear explanation of why you are not satisfied with the delivery and upload images or any other supporting materials. If you are eligible for a refund in accordance to refund reasons stated above, you can request a refund in “My Account > Orders” or you can use the link given below:Ĭhoose an item or the entire order and click on “request refund” button. guarantees that any item bought from us will be refunded within 7 business days, post-purchase money-back guarantee. The product does not match website specifications, description, or image (this issue is attributable to a website error/misinformation) Missing items/parts as indicated in the packagingĪ customer receives the size that was ordered but it does not fit* Not the product the customer ordered (e.g. The product does not function as described in its manufacturer specification Your return can only be approved based on the following reasons: Original shipping charges will not be refundedĪs soon as we receive the item as-shipped condition, we will refund you the purchase price and inform you via email.Buyer is responsible for return shipping cost.Please ensure that if you are returning product(s), they should be in perfect condition, unused, unwashed and with their original packaging (if applicable).If your return request is accepted, you should return back the item(s) within 7 days. We will respond you on a business day within 24 hours and assist you in processing the return of the purchased item. Photo/video of the item depending on the item.Please include the following in the email : Send us a message at indicating the intent to return the item. Make sure it meets the criteria for a valid returnĢ. You must request a return within 14 days of receiving your order.ġ. Additional charges will be incurred by the buyers for any changes made to the orders after 24 hours of making their purchases.īuyers are not allowed to cancel their purchases after the orders are placed. Taxes and duties vary for every item in every country and it should be paid by the customer.īuyers are allowed to make changes to orders placed, within 24 hours of making their purchases and before the orders are fulfilled. ![]() Note 2 : Every country has a tax threshold: the amount where a person begins paying taxes on an imported item. If you realize you have made an error in your shipping details, kindly e-mail us at as soon as possible. Please enter the correct shipping details when checking out. Note 1: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. MAGAZA and we do not take responsibility for any kind of disease. IMPORTANT: All of our orders are being shipped from ![]() We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred. Kindly note that the delivery time will vary during holidays or limited edition launches. ![]() However, it may take up to 20 business days to arrive depending on your location and how long it takes to get through customs. Our shipping time is usually within 7-10 business days to the USA, and 12-15 business days to other countries. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.Īll orders will take approximately 3-5 business days to process. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. We ship to most countries worldwide, for all domestic and international packages. We made as many happy customers as many orders we shipped. All of our orders are being shipped from MAGAZA. ![]()
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